Return & Exchange Policy

Merchandise may be returned for a refund or exchange within 30 days of original purchase date. The following terms/conditions will apply:

• Item(s) must be in new and unused condition and must not have been washed or otherwise damaged.
• Item(s) must have been purchased directly from us, either online at vh07v.com, or in person at our shop or one of our craft fair appearances. Returns/Exchanges from retail (or any other) outlet will not be accepted.
• Item(s) must be returned with a copy of your VH07V receipt or packing slip and any included gifts (if applicable).
• Shipping and handling charges are non-refundable.
• Returned merchandise is subject to inspection before issuing a refund or exchange.
• 10% restocking fee applies for all refunds.
• Exchanges are subject to a second shipping charge.
• Clearance items cannot be exchanged or refunded.
• Sale and Promo items cannot be exchanged or refunded at full price value.
• If a return invalidates a particular special or campaign that was used during the original order (e.g. The value of the return makes the required minimum for a "Free Shipping" special lower than the qualifying amount, etc.), any shipping charges will be deducted from the refund.
• If the return or exchange is a result of an error on our end (e.g. incorrect items/sizes in your order, etc.), please contact us here.

Ship all returns via US Postal Service with insurance and/or delivery confirmation to the address below (we are not responsible for any lost/damaged returns):

VH07V, 
c/o ASAP Processing, 
95-390 Kuahelani Ave Ste 3AC, 
Mililani, HI 96789

Mahalo for your continued support. If you have any questions, please don't hesitate to contact us here.